/* Service Requests: mobile-first styles. Uses the Digital Growth theme colours when present. */

.sr-wrap,
.sr-track,
.sr-mine,
.sr-empty {
	--sr-navy: var(--dg-navy, #1F2F7A);
	--sr-navy-dark: var(--dg-navy-dark, #14205A);
	--sr-amber: var(--dg-amber, #F2A007);
	--sr-amber-ink: var(--dg-amber-ink, #141B3D);
	--sr-heading: var(--dg-heading, #1B2350);
	--sr-ink: var(--dg-ink, #1D2333);
	--sr-muted: var(--dg-muted, #5A6275);
	--sr-line: var(--dg-line, #E3E6EE);
	--sr-field: #C9CFE0;
	--sr-tint: var(--dg-tint, #EEF1FA);
	--sr-card: #FFFFFF;
	--sr-good: #0B6B57;
	--sr-good-bg: #DFF3EC;
	--sr-warn: #6E4300;
	--sr-warn-bg: #FDF1D6;
	--sr-head: var(--dg-font-head, 'Baloo 2', 'Hind', system-ui, sans-serif);
	--sr-body: var(--dg-font-body, 'Hind', 'Hind Vadodara', system-ui, sans-serif);
	font-family: var(--sr-body);
	color: var(--sr-ink);
}

.sr-wrap *,
.sr-track *,
.sr-mine * {
	box-sizing: border-box;
}

[data-sr-wrap] [hidden],
[data-sr-track-page] [hidden] {
	display: none !important;
}

/* ---------- Buttons ---------- */
.sr-btn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 8px;
	min-height: 48px;
	padding: 0 20px;
	border-radius: 12px;
	border: 0;
	font-family: var(--sr-body);
	font-size: 16px;
	font-weight: 600;
	text-decoration: none;
	cursor: pointer;
}

.sr-btn:disabled {
	opacity: 0.6;
	cursor: wait;
}

.sr-btn--primary {
	min-height: 52px;
	background: var(--sr-amber);
	color: var(--sr-amber-ink);
	font-family: var(--sr-head);
	font-weight: 700;
	font-size: 18px;
}

.sr-btn--primary:hover {
	background: #E09400;
	color: var(--sr-amber-ink);
}

.sr-btn--navy {
	background: var(--sr-navy);
	color: #FFFFFF;
}

.sr-btn--navy:hover {
	background: var(--sr-navy-dark);
	color: #FFFFFF;
}

.sr-btn--ghost {
	background: #FFFFFF;
	color: var(--sr-navy);
	border: 1.5px solid var(--sr-navy);
}

.sr-btn--wa {
	width: 100%;
	background: #17834F;
	color: #FFFFFF;
}

.sr-btn--wa:hover {
	background: #126B40;
	color: #FFFFFF;
}

/* ---------- Requirement form ---------- */
.sr-form,
.sr-success {
	display: flex;
	flex-direction: column;
	gap: 14px;
	padding: 20px;
	background: var(--sr-card);
	border: 1px solid var(--sr-line);
	border-radius: 20px;
}

.sr-form__title {
	margin: 0;
	font-family: var(--sr-head);
	font-size: 24px;
	line-height: 1.15;
	color: var(--sr-heading);
}

.sr-form__sub,
.sr-hint,
.sr-help {
	margin: 0;
	font-size: 14px;
	color: var(--sr-muted);
}

.sr-hint {
	text-align: center;
}

.sr-field {
	display: flex;
	flex-direction: column;
	gap: 6px;
	flex: 0 0 auto;
	min-width: 0;
}

.sr-row .sr-field {
	flex: 1 1 140px;
}

.sr-field label,
.sr-message label {
	font-size: 15px;
	font-weight: 500;
	color: #3A4258;
}

.sr-form input[type="text"],
.sr-form input[type="email"],
.sr-form input[type="tel"],
.sr-form select,
.sr-form textarea,
.sr-message textarea {
	width: 100%;
	min-height: 48px;
	padding: 10px 14px;
	border: 1px solid var(--sr-field);
	border-radius: 12px;
	background: #FFFFFF;
	font-family: var(--sr-body);
	font-size: 17px;
	line-height: 1.45;
	color: var(--sr-ink);
}

.sr-form textarea,
.sr-message textarea {
	resize: vertical;
}

.sr-phone {
	display: flex;
	align-items: stretch;
	border: 1px solid var(--sr-field);
	border-radius: 12px;
	overflow: hidden;
	background: #FFFFFF;
}

.sr-phone__code {
	display: flex;
	flex: 0 0 auto;
	align-items: center;
	justify-content: center;
	min-width: 58px;
	padding: 0 12px;
	white-space: nowrap;
	background: #F1F3F8;
	border-right: 1px solid var(--sr-field);
	font-size: 17px;
	color: #3A4258;
}

.sr-form .sr-phone input {
	flex: 1 1 auto;
	min-width: 0;
	border: 0;
	border-radius: 0;
}

.sr-row {
	display: flex;
	flex-wrap: wrap;
	gap: 10px;
}

.sr-more {
	border-top: 1px solid #EDEFF4;
	padding-top: 4px;
}

.sr-more summary {
	display: flex;
	align-items: center;
	justify-content: space-between;
	min-height: 44px;
	font-size: 15px;
	font-weight: 600;
	color: var(--sr-navy);
	cursor: pointer;
	list-style: none;
}

.sr-more summary::-webkit-details-marker {
	display: none;
}

.sr-more summary::after {
	content: '+';
	font-size: 22px;
	font-weight: 400;
}

.sr-more[open] summary::after {
	content: '\2212';
}

.sr-more__body {
	display: flex;
	flex-direction: column;
	gap: 12px;
	padding-top: 6px;
}

.sr-hp {
	position: absolute;
	left: -9999px;
	width: 1px;
	height: 1px;
	overflow: hidden;
}

.sr-error {
	margin: 0;
	padding: 10px 12px;
	border-radius: 10px;
	background: #FDECEA;
	color: #8A1C12;
	font-size: 15px;
}

/* ---------- Voice note ---------- */
.sr-voice {
	padding: 14px;
	border: 1px solid var(--sr-line);
	border-radius: 14px;
	background: #FAFBFD;
}

.sr-voice__row {
	display: flex;
	align-items: center;
	gap: 12px;
}

.sr-voice__row--done audio {
	flex: 1;
	min-width: 0;
	height: 44px;
}

.sr-voice__text {
	display: flex;
	flex-direction: column;
	gap: 2px;
}

.sr-voice__text strong {
	display: flex;
	align-items: center;
	gap: 8px;
	font-size: 17px;
	font-weight: 600;
	color: var(--sr-heading);
}

.sr-voice__text small {
	font-size: 14px;
	color: var(--sr-muted);
}

.sr-voice__msg {
	margin: 10px 0 0;
	font-size: 14px;
	color: var(--sr-warn);
}

.sr-mic {
	width: 60px;
	height: 60px;
	flex-shrink: 0;
	border: 0;
	border-radius: 999px;
	background: var(--sr-navy);
	color: #FFFFFF;
	display: flex;
	align-items: center;
	justify-content: center;
	cursor: pointer;
}

.sr-mic--stop {
	background: var(--sr-amber);
}

.sr-mic__square {
	width: 20px;
	height: 20px;
	border-radius: 4px;
	background: var(--sr-amber-ink);
}

.sr-dot {
	width: 10px;
	height: 10px;
	border-radius: 999px;
	background: #C2410C;
}

@media (prefers-reduced-motion: no-preference) {
	.sr-dot {
		animation: sr-pulse 1.2s ease-in-out infinite;
	}
}

@keyframes sr-pulse {
	50% {
		opacity: 0.3;
	}
}

.sr-icon-btn {
	width: 44px;
	height: 44px;
	flex-shrink: 0;
	border: 1px solid #D5DAE6;
	border-radius: 10px;
	background: #FFFFFF;
	color: #3A4258;
	display: flex;
	align-items: center;
	justify-content: center;
	cursor: pointer;
}

/* ---------- Success ---------- */
.sr-success {
	outline: none;
}

.sr-success p {
	margin: 0;
	font-size: 16px;
}

.sr-success__icon {
	width: 48px;
	height: 48px;
	border-radius: 999px;
	background: var(--sr-good-bg);
	color: var(--sr-good);
	display: flex;
	align-items: center;
	justify-content: center;
}

/* ---------- Status chips ---------- */
.sr-chip {
	display: inline-block;
	padding: 3px 12px;
	border-radius: 999px;
	font-size: 13px;
	font-weight: 600;
	white-space: nowrap;
	background: #EAEEFA;
	color: var(--sr-navy, #1F2F7A);
}

.sr-chip--quotation,
.sr-chip--delivered {
	background: #FDF1D6;
	color: #6E4300;
}

.sr-chip--confirmed,
.sr-chip--in_progress {
	background: #DCE4FA;
	color: #17266B;
}

.sr-chip--completed {
	background: #DFF3EC;
	color: #0B6B57;
}

.sr-chip--closed {
	background: #EEF0F5;
	color: #4A5268;
}

/* ---------- Tracking page ---------- */
.sr-track {
	display: flex;
	flex-direction: column;
	gap: 16px;
	margin: 8px 0 32px;
}

.sr-track__head {
	display: flex;
	flex-wrap: wrap;
	align-items: flex-start;
	justify-content: space-between;
	gap: 10px;
}

.sr-track__number {
	font-size: 14px;
	color: var(--sr-muted);
}

.sr-track__title {
	margin: 2px 0 0;
	font-family: var(--sr-head);
	font-size: clamp(24px, 4vw, 32px);
	line-height: 1.15;
	color: var(--sr-heading);
}

.sr-next {
	padding: 14px 16px;
	border-radius: 14px;
	background: var(--sr-tint);
}

.sr-next p {
	margin: 0;
	font-size: 16px;
	color: var(--sr-heading);
}

.sr-next__date {
	margin-top: 6px !important;
}

.sr-steps {
	display: flex;
	flex-wrap: wrap;
	gap: 8px 12px;
	margin: 0;
	padding: 14px 16px;
	list-style: none;
	background: var(--sr-card);
	border: 1px solid var(--sr-line);
	border-radius: 14px;
}

.sr-step {
	flex: 1 1 130px;
	display: flex;
	align-items: center;
	gap: 8px;
	min-height: 32px;
	margin: 0;
	font-size: 14px;
	color: var(--sr-muted);
}

.sr-step__dot {
	width: 24px;
	height: 24px;
	flex-shrink: 0;
	border-radius: 999px;
	border: 2px solid #C3C9D8;
	display: flex;
	align-items: center;
	justify-content: center;
	color: #FFFFFF;
}

.sr-step--done .sr-step__dot {
	border: 0;
	background: #0B7A63;
}

.sr-step--done,
.sr-step--current {
	color: var(--sr-heading);
}

.sr-step--current {
	font-weight: 700;
}

.sr-step--current .sr-step__dot {
	border: 3px solid var(--sr-navy);
}

.sr-claim {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: space-between;
	gap: 10px;
	padding: 12px 16px;
	border: 1px dashed #B9C0D3;
	border-radius: 14px;
	font-size: 15px;
}

.sr-track__grid {
	display: flex;
	flex-wrap: wrap;
	gap: 16px;
	align-items: flex-start;
}

.sr-track__main {
	flex: 999 1 520px;
	min-width: 0;
}

.sr-track__side {
	flex: 1 1 300px;
	min-width: 0;
	display: flex;
	flex-direction: column;
	gap: 12px;
}

.sr-card {
	padding: 18px;
	background: var(--sr-card);
	border: 1px solid var(--sr-line);
	border-radius: 16px;
}

.sr-card h2 {
	margin: 0 0 12px;
	font-family: var(--sr-head);
	font-size: 20px;
	color: var(--sr-heading);
}

.sr-quote {
	margin: 0 0 10px;
	font-size: 16px;
	line-height: 1.55;
}

.sr-facts {
	margin: 12px 0 0;
	display: flex;
	flex-direction: column;
	gap: 8px;
	font-size: 15px;
}

.sr-facts div {
	display: flex;
	justify-content: space-between;
	gap: 12px;
}

.sr-facts dt {
	color: var(--sr-muted);
}

.sr-facts dd {
	margin: 0;
	text-align: right;
}

/* ---------- Timeline ---------- */
.sr-timeline {
	margin: 0;
	padding: 0;
	list-style: none;
}

.sr-entry {
	position: relative;
	display: flex;
	gap: 12px;
	margin: 0;
	padding-bottom: 18px;
}

.sr-entry::before {
	content: '';
	position: absolute;
	left: 5px;
	top: 18px;
	bottom: 0;
	width: 2px;
	background: var(--sr-line, #E3E6EE);
}

.sr-entry:last-child::before {
	display: none;
}

.sr-entry__dot {
	width: 12px;
	height: 12px;
	margin-top: 6px;
	flex-shrink: 0;
	border-radius: 999px;
	background: #AEB6CC;
}

.sr-entry:first-child .sr-entry__dot,
.sr-entry--status .sr-entry__dot {
	background: var(--sr-navy, #1F2F7A);
}

.sr-entry__body {
	display: flex;
	flex-direction: column;
	gap: 3px;
	min-width: 0;
}

.sr-entry__meta {
	font-size: 13px;
	color: var(--sr-muted, #5A6275);
}

.sr-entry__title {
	font-size: 16px;
	color: var(--sr-heading, #1B2350);
}

.sr-entry__text {
	margin: 0;
	font-size: 15px;
	line-height: 1.55;
	overflow-wrap: anywhere;
}

.sr-entry--private .sr-entry__body {
	padding: 8px 10px;
	border-radius: 10px;
	background: #FFF8E6;
}

.sr-file {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	min-height: 40px;
	margin: 4px 0;
	font-size: 15px;
	color: var(--sr-navy, #1F2F7A);
	overflow-wrap: anywhere;
}

.sr-file--audio {
	display: block;
}

.sr-file--audio audio {
	width: 100%;
	max-width: 420px;
	height: 44px;
}

/* ---------- Message form ---------- */
.sr-message {
	display: flex;
	flex-direction: column;
	gap: 8px;
	margin-top: 8px;
	padding-top: 14px;
	border-top: 1px solid #EDEFF4;
}

.sr-message__row {
	display: flex;
	flex-wrap: wrap;
	justify-content: space-between;
	gap: 8px;
}

.sr-attach {
	position: relative;
	display: inline-flex;
	align-items: center;
	gap: 6px;
	min-height: 44px;
	padding: 0 14px;
	border: 1px dashed #B9C0D3;
	border-radius: 10px;
	color: var(--sr-navy);
	font-weight: 600 !important;
	cursor: pointer;
	overflow: hidden;
}

.sr-attach input {
	position: absolute;
	inset: 0;
	opacity: 0;
	cursor: pointer;
}

/* ---------- My requests ---------- */
.sr-mine h2 {
	font-family: var(--sr-head);
	color: var(--sr-heading);
}

.sr-list {
	display: flex;
	flex-direction: column;
	gap: 10px;
	margin: 0;
	padding: 0;
	list-style: none;
}

.sr-list li {
	margin: 0;
}

.sr-list__item {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 8px 16px;
	padding: 14px 16px;
	background: var(--sr-card);
	border: 1px solid var(--sr-line);
	border-radius: 14px;
	text-decoration: none;
	color: var(--sr-ink);
}

.sr-list__main {
	flex: 999 1 240px;
	display: flex;
	flex-direction: column;
	gap: 2px;
	min-width: 0;
}

.sr-list__main strong {
	font-size: 17px;
	color: var(--sr-heading);
}

.sr-list__meta,
.sr-list__time {
	font-size: 13px;
	color: var(--sr-muted);
}

.sr-empty {
	display: flex;
	flex-direction: column;
	align-items: flex-start;
	gap: 12px;
	padding: 24px;
	background: #FFFFFF;
	border: 1px solid #E3E6EE;
	border-radius: 16px;
}

.sr-empty h2,
.sr-empty p {
	margin: 0;
}

/* ---------- Focus ---------- */
.sr-wrap :focus-visible,
.sr-track :focus-visible,
.sr-mine :focus-visible {
	outline: 3px solid var(--sr-amber);
	outline-offset: 2px;
}

@media (min-width: 700px) {
	.sr-form,
	.sr-success {
		padding: 24px;
	}
}

/* ---------- Mode switch: describe or call back ---------- */
.sr-mode {
	display: grid;
	grid-template-columns: repeat(2, minmax(0, 1fr));
	gap: 4px;
	padding: 4px;
	border-radius: 14px;
	background: #EEF0F5;
}

.sr-mode__btn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 6px;
	min-height: 44px;
	padding: 0 8px;
	border: 0;
	border-radius: 10px;
	background: transparent;
	color: #3A4258;
	font-family: var(--sr-body);
	font-size: 15px;
	font-weight: 600;
	line-height: 1.2;
	text-align: center;
	cursor: pointer;
}

.sr-mode__btn.is-active {
	background: #FFFFFF;
	color: var(--sr-navy);
	box-shadow: 0 1px 2px rgba(20, 32, 90, 0.12);
}

.sr-group {
	display: flex;
	flex-direction: column;
	gap: 14px;
}

/* ---------- Call times ---------- */
.sr-times {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
	gap: 8px;
	margin: 0;
	padding: 0;
	border: 0;
}

.sr-times legend {
	margin-bottom: 8px;
	padding: 0;
	font-size: 15px;
	font-weight: 500;
	color: #3A4258;
}

.sr-time {
	position: relative;
	display: flex;
	align-items: center;
	gap: 10px;
	min-height: 48px;
	padding: 8px 12px;
	border: 1px solid var(--sr-line);
	border-radius: 12px;
	background: #FFFFFF;
	font-size: 15px;
	cursor: pointer;
}

.sr-time input {
	width: 20px;
	height: 20px;
	margin: 0;
	flex-shrink: 0;
	accent-color: var(--sr-navy);
}

.sr-time:has(input:checked) {
	border: 2px solid var(--sr-navy);
	background: #F3F5FC;
	padding: 7px 11px;
}

/* ---------- Prefer to talk now? ---------- */
.sr-quick {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: center;
	gap: 8px 12px;
	padding-top: 12px;
	border-top: 1px solid #EDEFF4;
	font-size: 14px;
	color: var(--sr-muted);
}

.sr-quick__link {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	min-height: 44px;
	padding: 0 14px;
	border: 1px solid #D5DAE6;
	border-radius: 999px;
	color: var(--sr-navy);
	font-weight: 600;
	text-decoration: none;
}

.sr-quick__link--wa {
	border-color: #CFE8DA;
	background: #F0FAF4;
	color: #0B5E36;
}

.sr-btn--block {
	width: 100%;
}

/* My account: note above sign-in / sign-up */
.sr-account-note {
	margin: 0 0 24px;
	padding: 14px 16px;
	border-radius: 12px;
	background: #EEF1FA;
	color: #1B2350;
	font-size: 15px;
	line-height: 1.5;
}

.sr-account-hint {
	display: block;
	margin: 4px 0 12px;
	font-size: 14px;
	line-height: 1.5;
	color: #5A6275;
}